About

Sundar Ganesh B is an experienced IT professional with 5.69 years of relevant experience in the software industry. He is currently working as an ITOC - Engineer at NTT DATA Business Solutions India PVT Ltd. His LinkedIn headline reflects his current role and his LinkedIn summary highlights his career aspirations. In his current role, Sundar is responsible for monitoring IT operations across the globe. He analyzes, diagnoses, and resolves complex laptop user problems and suggests corrective solutions. He organizes the technical bridge for critical issues and creates incidents in ServiceNow, escalating through Xmatters. He is experienced in troubleshooting all types of hardware and software application problems, configuring and troubleshooting desktop/laptops for L1&L2 levels, and managing backup and recovery. He is also skilled in endpoint production, installation and configuration of Windows-based operating systems, and configuring and managing network switches and firewalls. Sundar has previously worked as an Information Technology Executive at Wonderla Holidays Ltd. and as an Associate Engineer - Technical Support at Inspirisys Solutions Limited. In his past roles, he has gained experience in a wide range of areas, including server operating system installation, creating group policy and active directory, backup and restore of storage servers, ERP Oracle configuration, and POS configuration. He is also skilled in troubleshooting software and hardware issues and managing and configuring network printers and scanners. Sundar has a Bachelor of Engineering degree in Electronic and Communication Engineering from National Engineering College, Kovilpatti, Tamil Nadu, India. He also holds a High School Diploma in Electronics and Communication Engineering from Ayya Nadar Janaki Ammal Polytechnic College, Sivakasi East, Tamil Nadu, India, and an SSLC from S.H.N.Edward Higher Secondary School in Sattur, Tamil Nadu, India. Sundar's tech stack includes AWS and test. He is looking for a challenging position in a well-established organization where he can utilize his IT skills to their fullest potential.